Lifeline Phone Program
If you are on a budget and have not been able to afford phone or broadband service,
MetroNet is committed to helping qualified individuals pay for phone or broadband
service through the Lifeline Program.
In order to receive the Lifeline discount for phone service, you must subscribe
to a flat rate residential local exchange service. In order to receive the Lifeline
discount for broadband service, you must subscribe to our Lifeline Internet service.
The service must be at your principal place of residence and must be your only Lifeline
service. Additionally, you must certify that you are the head of your household
and that you are currently receiving assistance from one of the following programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance or Section 8
- Tribal-specific Programs
- Veterans Pension and Survivors Benefit Programs
You may also qualify if your annual income is at or below 135% of Federal Poverty
Guidelines. If you qualify under the Federal Poverty Guideline, you must submit
proof to MetroNet. You may not be listed as a dependent on another person’s tax
After MetroNet receives your completed application, an effective date will be established
for your discounts to begin. You must notify MetroNet when you are no longer eligible
for Lifeline Service.
MetroNet verifies a random sampling of customers annually to determine eligibility
status by sending a verification letter and a new application. If a customer is
identified as ineligible, he or she will be notified that Lifeline will be discontinued.
For further information, please contact customer service and a MetroNet representative
will be happy to answer your questions.
To download the Lifeline application,